Privacy Policy
Introduction
Welcome to Captain Sports (www.captainsports.lk). Your privacy is critically important to us. This Privacy Policy outlines the types of personal information we collect and record, as well as the measures we take to protect and use this information responsibly.
1. Information Collection
At Captain Sports, we collect information to provide better services to our customers and to improve our website’s user experience. The types of information we may collect include:
- Personal Identification Information: This includes, but is not limited to, your name, email address, phone number, and postal address. Such information is primarily collected when you engage with our website, make a purchase, or sign up for our newsletter.
- Usage Data: To enhance the performance and functionality of our services, we may collect data on how you access and use our website. This may encompass details like your browser type, browser version, the pages of our website that you visit, time and date of your visit, and the time spent on those pages.
2. Use of Your Information
The information we collect is utilized in various ways to enrich your experience with Captain Sports:
- To provide and maintain our services, ensuring operational excellence and user satisfaction.
- To personalize your experience on our website, allowing us to deliver content and product offerings most relevant to you.
- To improve our website, constantly updating and enhancing our services based on your feedback and interactions.
- For customer service purposes, using your information to respond to your inquiries and solve any issues with the service.
- To communicate with you, sharing updates, promotional offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or inquired about unless you have opted not to receive such information.
3. Protection of Your Information
We are committed to safeguarding your personal information. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include data encryption, secure servers, and restricted access to your personal information by our staff, based on their need to know for delivering our services.
4. Sharing Your Personal Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information without your consent, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
- It’s necessary to share information for investigation, prevention, or taking action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of service, or as otherwise required by law.
- We transfer information about you if Captain Sports is acquired by or merged with another company. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy.
5. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
6. Contact
For any questions or concerns regarding this privacy policy, please contact us at info@captainsports.lk.